For modern travelers, airport lounges and restaurants serve distinct but complementary roles, offering comfort and convenience to passengers. Lounges, typically reserved for premium-class passengers or loyalty members, provide a tranquil space with amenities like plush seating, complimentary food and drinks, Wi-Fi, and often showers or business facilities. Restaurants, on the other hand, cater to all travelers and offer a wide variety of dining experiences—from fast food to gourmet meals.
At Tribhuvan International Airport, travelers don’t have to choose between the two. Yatra Lounge and Restro offers both sides, combining the comforts of a lounge with the culinary variety of a restaurant.
Located near the International Departure gate, Yatra Lounge and Restro has become a welcoming space for all kinds of travelers. With over 10 years of experience in airport hospitality, the owner understood exactly what tourists and travelers need before a long flight: a peaceful environment, good food, and practical amenities.
The lounge was created with traveler feedback in mind and designed to meet the specific needs of every guest. Today, it’s a calm, clean, and beautifully designed spot where guests can relax, enjoy a meal, and freshen up. The ambience is serene, far removed from the typical crowded and chaotic airport environment.
Previously, the area lacked basic facilities. There was no proper water service, restrooms were inadequate, and there was always a crowd. Now, guests can enjoy clean restrooms, take a refreshing shower, and unwind before their flight. For those suffering from jet lag or looking to recharge, Yatra Lounge and Restro offers the perfect place to rest and reset.
The establishment officially opened on July 15, and while it’s already serving travelers, the official grand opening is still on the way. The delay has been due to various factors, including raw material shortages, labor challenges, and necessary documentation procedures required by the airport authorities. Despite these setbacks, the team has stayed committed to delivering a high-quality experience.
The menu at Yatra Lounge and Restro is thoughtfully curated. The chef has placed special emphasis on Thakali cuisine, aiming to offer travelers a taste of home before departure or after arrival. This homely touch has resonated well with guests and adds to the comforting atmosphere.
Beyond local flavors, the menu also features a diverse range of international cuisines, including Italian, Thai, and Chinese dishes. As the team continues to evolve, they are currently in discussions about introducing a signature dish that will represent the brand’s unique identity. A new menu is also in the works, with updates expected soon.
The ambience at Yatra Lounge and Restro is designed with care and attention to detail. Greenery, soft background music, and comfortable seating create a relaxing space for travelers. There’s a thoughtful mix of open areas and private spaces, with chairs featuring traditional Dhaka fabric, adding a cultural touch to the modern setting. The lounge also includes a kids’ room, catering to families and ensuring children have a comfortable place to unwind while waiting for their flight.
Understanding airport dynamics is key to smooth operations. Yatra Lounge and Restro is equipped with real-time flight display monitors, helping the staff stay updated on departure and arrival schedules. This foresight allows the team to prepare for peak travel hours, particularly during flight delays or weather disruptions, which are common during the rainy season.
The management receives pre-information about potential delays, enabling them to proactively manage resources and staffing. As the management emphasizes, teamwork is essential—no one can handle such a dynamic environment alone. A coordinated effort ensures that guests receive seamless service, no matter how busy it gets.
At Yatra Lounge and Restro, the journey doesn’t stop at just offering comfort—it’s about constantly improving. The lounge actively collects feedback through physical forms and a live online feedback system, ensuring real-time input from guests. Most feedback has been overwhelmingly positive, yet the management acknowledges that hospitality is an ever-evolving field, and there’s always room for improvement. Their openness to suggestions reflects their genuine commitment to guest satisfaction.
Currently, Yatra Lounge and Restro offers both pre-booking and walk-in access, with the majority being walk-in customers. Looking ahead, the lounge is planning to introduce a membership or pass system, especially aimed at international travelers. Options like Privilege Pass and Priority Pass are under consideration to provide frequent flyers with added convenience and exclusive benefits.
Although the lounge is open to everyone, the primary target includes frequent travelers who seek peace, comfort, and a quiet space to wait, relax, or refresh. As a pre-security lounge, it’s accessible before check-in, making it an excellent choice for not just travelers, but also airport staff and visitors.
Unlike most airport lounges that are located post-security, Yatra Lounge and Restro is situated before the boarding pass check, near the International Departure gate, allowing anyone to access it, be it travelers, family members, or airport staff. With around 10,000 employees working at Tribhuvan International Airport, the lounge also provides a welcoming space for staff to dine, rest, or meet visiting relatives. For officers and personnel who can’t bring guests inside the secured zones, this lounge offers a convenient and comfortable meeting point.
Operating 24 hours a day, the lounge runs on a well-coordinated day and night shift system, ensuring continuous service for travelers at any hour. This has also created employment for nearly 40 staff members, each trained specifically according to their role. Training is provided based on institutional standards, ensuring quality service in all aspects—from food service and customer care to hygiene and operations.
Yatra Lounge and Restro goes beyond just offering food and a place to sit. It’s a fully equipped pre-flight retreat designed to meet the diverse needs of modern travelers. The lounge offers a range of affordable packages and combo deals that include access to exclusive facilities such as: private sleeping rooms for rest and recovery, recliner chairs for a quick nap or relaxation, massage chairs to relieve travel stress and dedicated workspaces with Wi-Fi for business travelers.
These services can be availed individually or as part of value-added combo packages, giving guests the flexibility to choose what best suits their time, needs, and travel schedule. Whether you’re on a layover, dealing with a flight delay, or simply arriving early, Yatra Lounge and Restro offers an environment that blends comfort with practicality.
With a vision to serve a wider range of passengers, it is also planning to extend its services to domestic travelers by providing the travel system for them. As the domestic terminal is located at a distance, this initiative aims to offer a convenient resting and dining point for domestic flyers who may arrive early or have layovers in the international section.
In addition, the lounge is preparing to enhance the experience for first-time international visitors to Nepal by offering essential travel information through a dedicated help desk service. This will include guidance on local transportation, cultural norms, emergency contacts, and key destinations, making it easier for newcomers to navigate their journey.
This informative feature will also be bundled into upcoming combo packages. Perfectly positioned near the international departure area and open to all, Yatra Lounge and Restro is the ideal escape before your journey—a place to enjoy a peaceful meal, get some work done, or simply unwind in comfort.
