Thousands of users report being wrongly banned from Instagram and Facebook for alleged child sexual abuse violations, causing personal distress, lost photos, and disrupted businesses. Over 36,000 have signed a petition, while many share experiences online, claiming Meta’s AI unfairly flags accounts and handles appeals. Speaking to a human reviewer often requires Meta Verified, frustrating users further, BBC reported.
Meta acknowledged issues with Facebook Groups in June but denies broader problems. It says AI and human oversight enforce policies and has overturned some bans when cases were highlighted. In July, Meta removed 635,000 accounts for sexualized content involving children. Policy changes since December may affect affected users, but impacts remain unclear.
