The new leadership at the Nepal Electricity Authority (NEA) has launched a renewed effort to collect long standing disputed dues related to dedicated and trunk power lines. On Friday, the Authority issued a public notice calling on customers with outstanding dues to file appeals by June.
The NEA stated it aims to resolve the disputes—which have remained unresolved for nearly a decade—by addressing misunderstandings from a new perspective. The decision to move forward was made at a Board of Directors meeting on May 4. According to the NEA, total disputed dues now amount to Rs 23.44bn.
To facilitate dispute resolution, the NEA has amended Sub-regulation 2 of Regulation 55 under its 2021 Electricity Distribution Regulations. Under the revised provision, five percent of the billed amount can be submitted either in cash or via a Class A bank guarantee valid for one year.
The dispute began in 2016 after NEA introduced new tariffs for dedicated and trunk lines. In 2018, approximately nine months after load-shedding ended, NEA sent backdated bills covering two years and seven months. Industrialists contested the charges, arguing they had received trunk line facilities without formal notice and were billed as though load-shedding continued. Most only paid regular bills, rejecting the additional charges.
NEA regulations stipulate that customers seeking 20 hours of uninterrupted electricity via trunk lines during extended load-shedding must apply in advance, with service granted only after NEA Board approval. Customers are also required to provide Time-of-Day (TOD) meter data, which the NEA must verify.
To address the dispute, NEA formed a task force which submitted its findings. In 2019, the parliamentary Accounts Committee also intervened. A subcommittee recommended that the Commission for the Investigation of Abuse of Authority (CIAA) probe NEA officials for failing to enforce tariff regulations, leading to revenue losses. The subcommittee also urged NEA to implement provisions requiring payment within 35 days of billing or disconnection after 60 days of non-payment.
Multiple committees have since examined the issue. In 2024, a commission led by former Justice Girish Chandra Lal submitted a report directing the government to recover Rs 6.11bn in dues from Feb 2016 to May 2018. NEA’s notice mentions plans to collect this amount as well.
Former NEA Executive Director Kulman Ghising had also attempted to collect these arrears per the commission’s recommendations, but government intervention stalled the effort.
