Need for a comprehensive approach to civil service reform

The ongoing debate surrounding Nepal’s Civil Service Bill raises concerns about the effectiveness of bureaucratic reforms and their potential to improve public service delivery. While the bill is a step toward modernizing the Civil Service Act, many argue that it fails to address the core issues plaguing the bureaucracy, including inefficiency, lack of motivation, and poor service delivery at the local level. The real question is whether the bill will bring about meaningful change or simply become another bureaucratic hurdle.

A decade has passed since the promulgation of the Constitution, yet the Federal Civil Service Act, has not been passed. The lack of this foundational law has contributed significantly to the problems at the local level. For example, while municipalities are designed to be self-governing entities, they face severe staffing shortages and inefficient resource management. The education branches of municipalities, such as those with 15 schools, are staffed with just four positions, including a deputy secretary, while rural municipalities with over 80 schools face similar issues. These staffing arrangements are meant to be a solution but have instead become a significant source of dysfunction.

Moreover, senior employees are often posted under junior subordinates, violating principles of natural justice and further exacerbating internal tensions. The mechanical process of adjusting staff has created more problems than it has solved, and currently, over 300 municipalities are struggling with administrative failures, which have become a chronic issue in the federal system.

The root causes of bureaucratic inefficiency are complex and multifaceted. Are employees demotivated because they lack a working environment conducive to productivity? Is it because they don’t have clear career development paths or feel marginalized in decision-making processes? These questions must be addressed before any meaningful reform can take place.Without a proper working mechanism and clear standards for promotion, transfer, and career development, employees often lack the motivation to perform at their best. Additionally, the public service system in Nepal remains highly politicized, with leaders often selecting personnel based on political loyalty rather than merit or competence. This system leads to inefficiencies, as unqualified individuals are placed in key positions, affecting the overall functioning of government bodies.

The current Civil Service Bill fails to tackle these deep-rooted issues. While it introduces provisions regarding the appointment of administrative heads in municipalities, the role of the provincial secretary, open competition quotas, and retirement age, these measures do little to address the fundamental problems within the bureaucracy. By focusing on these surface-level changes, the bill misses the opportunity to bring about real structural reform.

Currently, many employees in Nepal’s civil service are trapped in a system that does not reward merit or effort. Career progression is often determined by political considerations rather than performance, leading to widespread dissatisfaction. Moreover, the lack of effective leadership and clear communication further contributes to poor morale within the bureaucracy.

A cultural shift is needed within the civil service, one that prioritizes professionalism, accountability, and public service over political loyalty. This can only be achieved through comprehensive reform that goes beyond changes in the law and addresses the underlying values and systems that govern bureaucratic behavior.

The Civil Service Bill, as it stands, fails to address the core issues within Nepal’s bureaucracy. To improve public service delivery, governance, and development, a more comprehensive and thoughtful approach to reform is needed. The bill must go beyond surface-level changes and focus on creating a civil service that is motivated, accountable, and capable of meeting the needs of the people.

Ultimately, the key to improving bureaucratic performance lies in addressing the root causes of inefficiency, such as political interference, lack of motivation, and ineffective career development systems. If these issues are not tackled head-on, any new law or bill will simply perpetuate the existing problems rather than solve them.