Citizen journalism: Power to the people or challenge for the media?

As Nepal’s media landscape undergoes a digital revolution, citizen journalism has emerged as an undeniable force, empowering ordinary people to take the reins in reporting news and sharing stories. With smartphones and social media at their fingertips, citizens are no longer passive consumers of information rather they are active contributors, reshaping how news is produced and consumed. But this shift has also raised critical questions: How is this new wave of journalism impacting traditional media? And what does it mean for public discourse and the accuracy of information?

Giving a voice to the marginalized

Citizen journalism is helping bring the stories of Nepal’s underrepresented communities into the public eye. Through platforms like Facebook, Twitter, and YouTube, citizens have become storytellers for indigenous groups, linguistic minorities, and those in remote regions. It has become a voice that might have been overlooked by mainstream media. This access to the media and journalistic tools is changing the face of Nepali media, putting the power of information into the hands of those who, until recently, were considered mere viewers.

If we take into account and try to figure out when it all started then the 2015 Gorkha earthquake was a turning point. As the disaster struck, traditional media outlets were overwhelmed by the sheer scale of the disaster, limiting their reach to affected areas. Citizen journalists quickly filled this gap by sharing firsthand accounts, photos, and videos from the affected regions via social media. This real-time reporting not only provided critical information to aid organizations and government agencies but also galvanized public support and mobilized resources for relief efforts. Additionally, the citizen-led narrative shaped public opinion on disaster preparedness, pushing for stronger government response and policy reforms related to disaster management. Their updates provided vital information for rescue operations and connected people to help. This grassroots coverage filled critical gaps, delivering on-the-ground updates to a world eager to help. From that moment onwards, citizen journalism was not just a novelty but has become a lifeline.

Challenges to traditional media

The rise of citizen journalism has put traditional news outlets in a challenging position. With audiences now turning to social media for faster, more personal updates, legacy media outlets are facing a decline in readers and revenue. Some have even integrated user-generated content into their platforms to stay relevant, recognizing that these local news collectors who are just interested in filling their feeds are no longer competition but allies in a world that values immediacy.

But the shift is not without its risks. One of the biggest concerns is accuracy. Without the rigorous editorial checks and balances of traditional media, there’s always a chance that misinformation can spread unchecked. News isn’t just news anymore—it’s personal and, at times, unverified, leading to blurred lines between fact and opinion. If left unchecked, this misinformation can shape public opinion and discourse in troubling ways. Even with all the fact-checking and gatekeeping by many platforms misinformation finds its way towards the public who are more prone to the misinformation rather than the actual factual news.

Ethical questions and the need for guidelines

Citizen journalists also face unique ethical questions. Reporting live from the ground, especially during disasters or conflicts, can sometimes infringe on individuals’ privacy or unintentionally cause harm. The absence of training and clear ethical guidelines can mean that citizen journalists sometimes violate standards unknowingly, further complicating the situation. Being untrained but hungry for views and likes on social media platforms has raised more questions in citizen journalism, the viral videos have helped the mainstream media for news but more than that they have raised questions about the untrained and unprofessional news collection and dissemination methods. 

Furthermore, there’s the financial side. While social media makes it possible to reach vast audiences without the costs of traditional journalism, finding sustainable revenue streams remains difficult. Independent citizen journalists lack the advertising revenues that keep traditional media afloat, limiting their ability to pursue stories in depth or over the long term.

A new era for public discourse?

Despite the challenges, citizen journalism in Nepal has undoubtedly brought diversity and democratization to the nation’s media. From holding government officials accountable to giving voice to grassroots movements, citizen journalists have shown that they are willing and able to shape the news themselves.

For citizen journalism to thrive responsibly in Nepal, developing ethical guidelines and providing training in media literacy is essential. A strong foundation can help these citizen journalists cover stories with the integrity and professionalism that audiences deserve. Funding models, too, need innovation—partnerships, crowdfunding, or nonprofit support could ensure that citizen journalism doesn’t fizzle out due to a lack of resources.

As citizen journalism continues to grow, it’s clear that both the challenges and the promise it holds are immense. But at its heart, it signals an exciting new direction for Nepali media: one where every individual has the potential to tell the stories that matter most to them, redefining not only who tells the news but what news truly is. In this evolving media ecosystem, it is the responsibility of both traditional and citizen journalists to work together to build a well-informed, engaged society that values truth, diversity, and inclusivity.