Nepal Telecom was once one of the highest tax paying organizations in the country. Now, the same organization has dropped to the bottom of the list. The failure of Managing Director Dilliram Adhikari, who was appointed to improve the service and quality of the Telecom, to work as per the performance agreement is reportedly causing havoc at the organization.
“There is an unholy alliance between the top-level Nepal Telecom officers and the private sector telecommunication providers. That is why telecom services are disrupted from time to time,” a senior Telecom source told ApEx. “Instead of working to disrupt the alliance, Adhikari is instead protecting those directly involved.”
Due to the lack of optical fibers even in the main areas of the capital, many people have been deprived of high-speed Telecom services. As MD, Adhikari has failed to make Telecom’s relatively cheap fiber FTTH accessible to all. As fiber service is not available even around Singha Durbar in Kathmandu, users who have shown interest in using Telecom internet are now connected with other service providers.
Adhikari had also planned to reduce internet charges, expand 4G services nationwide and expand the access to as well as upgrade 2G and 3G services. “Most of his work is unfinished,” a senior telecom official says. “Due to Adhikari’s weak leadership and what looks like a deliberate attempt to sabotage Telecom’s operations, there have been many problems in the past month.”
With Telecom services being disrupted time and again, users complain of multiple problems when using Telecom services.